Chat Support Agent Job at Earls Plumbing & Drain Cleaning, Fountain Valley, CA

TzkvV3hwS0djU2JFQjZCbHlsemRYRTFWVEE9PQ==
  • Earls Plumbing & Drain Cleaning
  • Fountain Valley, CA

Job Description

This is a remote position.

Job Description: Chat Support Agent

Department: Wholesale

Reporting Structure: Reports to Customer Service Manager

Summary:

Earls Plumbing & Drain Cleaning is seeking a Chat Support Agent to join our team. As a Chat Support Agent, you will be responsible for providing exceptional customer service through online chat support. This role plays a crucial part in ensuring customer satisfaction and resolving inquiries in a timely manner.

Responsibilities:

  • Respond to customer inquiries and provide support through online chat
  • Resolve customer issues and complaints efficiently and effectively
  • Maintain a positive and professional attitude at all times
  • Collaborate with other team members to ensure seamless customer service
  • Document all customer interactions and follow up as needed

Qualifications:

  • Excellent written communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks effectively
  • Previous customer service experience preferred
  • Knowledge of plumbing and drain cleaning industry a plus

If you are a proactive and customer-focused individual who thrives in a fast-paced environment, we want to hear from you. Apply now to join our team as a Chat Support Agent at Earls Plumbing & Drain Cleaning!



Job Tags

Full time,

Similar Jobs

Spinelli Kilcollin

IT Support Specialist Job at Spinelli Kilcollin

 ...IT Support Specialist About Spinelli Kilcollin: Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are... 

I3 INFOTEK INC

Technical content writer Job at I3 INFOTEK INC

 ...Technical Content Writer Location: Onsite Carmel, IN Role: Looking for a Technical Content Writer experienced in software documentation...  ...engineers, operators, and customers. Responsibilities: Write and maintain user manuals, installation guides, software docs,... 

Vetted Better Laboratory Professionals

Service & Parts Coordinator Job at Vetted Better Laboratory Professionals

Service & Parts Coordinator Rochester Hills, MI Our Client is looking for a detail-oriented Service & Spare Parts Coordinator to manage post-sale equipment support, service revenue, and spare parts logistics. This is a key operations role working closely with customers...

RE Services

Landscape Architect / Project Manager Job at RE Services

 ...delivers innovative construction management and landscape architecture...  ...districts to successfully deliver projects that enhance our communities....  ...Landscape Architect in a Full-Time capacity with the ability to...  ...Landscape Field Inspector on Part Time tasks. The individual must... 

U.S. Tsubaki Power Transmission, LLC

CNC Cutter / Hot Bend Operator (SDKY) - 3rd Shift Job at U.S. Tsubaki Power Transmission, LLC

Description: The TSUBAKI name is synonymous with excellence in quality, dependability and customer service. U.S. Tsubaki is a leading manufacturer and supplier of power transmission and motion control products. As a part of a vast, international network of corporate...