User Experience Researcher Job at PTR Global, Chicago, IL

T2QvUXhKV0hmU2ZCQTZGbXcxdmNXVWxW
  • PTR Global
  • Chicago, IL

Job Description

A leader in the aviation industry is hiring a Senior UX Researcher to join their Employee Experience UX team in Chicago. This team is responsible for building and improving internal tools that support thousands of frontline employees, with a focus on TechOps, HR, and Corporate platforms.

As a strategic thought partner within a cross-functional UX organization, you’ll own research initiatives from discovery to delivery, informing key design decisions and driving the creation of best-in-class enterprise tools.

Key Responsibilities:

  • Plan and execute qualitative and quantitative research across platforms and product phases.
  • Develop user personas, journey maps, ecosystem maps, and other research artifacts.
  • Conduct usability studies, heuristic evaluations, field research, and lo-fi prototyping.
  • Translate complex findings into compelling insights that guide design and development.
  • Facilitate workshops, group discussions, and stakeholder presentations.
  • Contribute to a user-centered culture within a large enterprise environment.

Ideal Experience:

  • 5+ years of UX research experience, ideally across both web and mobile platforms.
  • Deep understanding of usability methodologies and human-centered design.
  • Familiarity with tools such as Figma, Sketch, InVision, Axure, JustinMind, and Miro.
  • Experience working in fast-paced, cross-functional environments.
  • Strong communication, storytelling, and workshop facilitation skills.
  • Backgrounds in human factors, interaction design, or information architecture are a plus.
  • Comfortable working both independently and as part of a collaborative team.

Logistics:

  • Role: Senior UX Researcher (Employee Experience Tools)
  • Location: Chicago, IL
  • Type: Long-term W2 Contract
  • Hours: Full-Time (40 hrs/week)
  • Hybrid: 2 days per week on-site
  • Note: Must be authorized to work in the U.S. without sponsorship. No C2C.
  • Pay: $70–$80/hour + benefits (health, dental, vision, 401k)

Compensation for this position will be determined based on several factors, including the scope, complexity, and location of the role; market labor costs; and the candidate’s skills, education, training, credentials, and experience, as well as other employment conditions. Full-time consultants are eligible for benefits, including medical, dental, vision, and 401(k) contributions, along with any PTO, sick leave, or other benefits required by applicable state or local laws where you reside or work.

Job Tags

Full time, Long term contract, Local area, 2 days per week,

Similar Jobs

Automated Health Systems

Data Analyst Job at Automated Health Systems

The Data Analyst uses data to uncover insights that support decision-making across the organization. They will share meaningful insights in meetings, creating impactful reports with tools like Power BI and SSRS, document design decisions and specs, and present data workflows... 

Career Group Companies

Executive Chef - Luxurious Boutique Hotel Job at Career Group Companies

 ...ownership of the culinary program at this property, shape a refined food program, and collaborate on the next phase of this propertys...  ...and quantity in mind. Maintain audit-ready standards at all times. Work in partnership with the ownership and FOH managers to execute... 

Butterball, LLC

Associate International Logistics Specialist Job at Butterball, LLC

 ...crucial member within a dynamic cross-functional team. Provides logistical and warehousing solutions for assigned teams ensuring timely,...  ...relationships with multi-cultural clients and partners at all levels within the organization while delivering the highest level of customer... 

ICON Strategic Solutions

Sr. Medical Technologist (I, II, or Senior) Job at ICON Strategic Solutions

 ...We are seeking a talented and motivated Medical Technologist to join our ICON Central Laboratory team in Farmingdale, NY. In this role, you will play a key role in supporting our clinical research efforts by conducting laboratory tests, analyzing data, and ensuring compliance... 

Swoon

Director of Recruiting Job at Swoon

 ...Director of Recruiting, West Coast (Majors & Emerging Accounts) As a Director of Recruiting, you will be part of Swoons larger leadership teamresponsible for leading, growing, directing, and driving the performance of your West Coast Major Accounts & Emerging Recruiting...