Sr. Encompass Administrator Job at Champions Funding LLC, Gilbert, AZ

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  • Champions Funding LLC
  • Gilbert, AZ

Job Description

Description

  • Manage user access, roles, personas, and security settings within Encompass
  • Customize input forms, field triggers, business rules, milestone templates, and workflows
  • Configure Non-QM-specific workflows, including pre-qual, exception routing, manual underwriting, and non-standard income verification
  • Oversee eFolder templates and Encompass settings for Non-QM compliance and audit support
  • Monitor system performance and implement necessary updates and optimizations
  • Develop and maintain Encompass plugins
  • Build and maintain REST and SOAP-based APIs for third-party system integrations
  • Implement and support integrations with pricing engines (e.g., Polly), document providers, and Non-QM-specific services (e.g., bank statement parsing, manual asset verification)
  • Customize and integrate TPO Connect to optimize third-party originator interactions
  • Create pipeline views, audit reports, and milestone tracking aligned to Non-QM workflows
  • Monitor compliance automation for TRID, HOEPA, and Fair Lending with Non-QM overlays
  • Support audit trails for alternative income and asset documentation workflows
  • Serve as Tier-2 support for end-users and troubleshoot complex Encompass issues
  • Maintain up-to-date SOP documentation for all configurations and customizations
  • Lead internal training on new features, workflows, and Non-QM enhancements
  • Conduct UAT for all updates, new integrations, and configuration changes
  • Coordinate system releases, regression testing, and post-deployment issue resolution
  • Participate in peer code reviews to ensure quality and adherence to best practices

Requirements

  • 3–5 years of experience administering Encompass in a mortgage lending environment
  • Strong knowledge of Non-QM products (bank statement loans, DSCR, asset depletion, etc.)
  • Proficiency in key Encompass Admin tools: Field triggers, Input Forms, Milestones, Personas, eFolder templates
  • Familiarity with investor overlays and exception-based underwriting workflows

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