Senior Technical Writer Job at Infosys BPM, Dallas, TX

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  • Infosys BPM
  • Dallas, TX

Job Description

Domain Lead

Technical Content Writer

Location: Dallas/Atlanta

Overview

We are seeking a detail-oriented and highly collaborative Technical Writer to support our cross-functional engineering and product teams. This role will be instrumental in documenting complex systems and processes across blockchain development, microservices, cloud infrastructure, and regulatory compliance frameworks. The ideal candidate will have a strong background in financial services, with specific knowledge of corporate actions and collateral management workflows

Responsibilities:

  • Producing high-level structures and documentation for technical solutions/ products
  • Working with internal teams on product and documentation requirements
  • Writing easy-to-understand user interface text, online help and developer guides
  • Working on the content in Confluence Space and creating User-Facing Page Template

Basic Qualifications

  • Bachelor’s Degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • Minimum 7 years of experience related to the job description.

Preferred Qualifications

  • Exceptional writing and research skills
  • Excellent organizational skills and multitasking ability
  • Ability to deliver high quality documentation paying attention to detail
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Experience in writing for fin-tech industry is good to have
  • Proofreading experience and familiarity with standard technical style guides

About Us

Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering , automation , and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.

Infosys BPM has 44 delivery centers in 16 countries spread across 5 continents, with 59,443 employees from 108 nationalities, as of March, 2025.

The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin

Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

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