Product Engineering Technician (Consumer Electronics)
Asurion , the global leader in technology support and protection. Innovation and dedication to delighting customers has made it the preferred provider of technology protection to the world’s largest wireless carriers, trusted retailers and popular device manufacturers. Asurion’s 17,000 global employees support its 280 million consumers with an award-winning experience delivered through products and services that have set the standard in the industry.
Summary of Job:
The Product Engineering Technician will work as part of the Consumer Electronics Engineering team to support product engineering processes, parts compatibility verification, test and diagnostic applications and repair processes, implementation of consistent diagnostic, trouble shooting and repair methodologies throughout Asurion supply chain depots and stores. They will report results of their observations and resolve issues.
The ideal candidate will have experience in PC repair and refurbishment, knowledge component and subassembly qualification testing and verification requirements in either computer hardware, tablets or gaming systems. Familiarity with substitution and alternate part compatibility testing and methodology. Support process development and generate process documentation and work instructions ensuring consistency throughout repair supply chain.
This position will support product engineers in analyzing the effectiveness of repair processes, ensuring quality of parts supplied and engineering solutions are implemented.
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