Job Description

Network & Systems Engineer (IT Generalist & Security Focus)

📍 On-site | New Lenox, IL

We’re partnering with a well-established organization in the healthcare industry to hire a Network and Systems Engineer — a versatile, hands-on IT professional who can manage and secure the company’s full technology environment. This role is 100% on-site at the New Lenox, IL headquarters and requires daily in-person support for users, hardware, and network infrastructure.

About the Role

As a key member of the IT team, the Network & Systems Engineer will design, maintain, and secure the company’s network and server environment while providing Tier 1 and Tier 2 support across all systems. You’ll manage everything from network security and database administration to ERP support and e-commerce integrations — perfect for someone who thrives as a technical “jack of all trades.”

Key Responsibilities

• Provide Tier 1 and Tier 2 support for hardware, software, and user devices (desktops, laptops, mobile, peripherals).
• Administer user accounts, Active Directory/Azure AD, and Windows systems.
• Design, implement, and maintain LAN/WAN/Wi-Fi networks for performance and security.
• Configure and manage firewalls, VPNs, IDS/IPS, and security policies.
• Conduct network security audits, vulnerability assessments, and incident response.
• Support and maintain the ERP system ( Prophet 21 by Epicor ) including reporting, data integrity, and performance.
• Manage SQL Server and Microsoft Access databases — backups, tuning, and security hardening.
• Develop and maintain reports using SAP Crystal Reports and SQL queries.
• Assist with API integrations and reporting automation.
• Support the technical and connectivity aspects of the BigCommerce e-commerce platform.
• Oversee IT asset management, inventory, and hardware lifecycle.

Required Skills & Experience

• Proven experience as a Network Engineer , Systems Engineer , or IT Generalist with a cybersecurity focus.
• Strong knowledge of networking (TCP/IP, routing, switching, VLANs, VPNs, firewalls).
• Hands-on experience with Windows OS (desktop and server) and Active Directory/Azure AD .
• Proficiency in SQL and Microsoft Access for database management.
• Experience with Prophet 21 (P21) and SAP Crystal Reports is required.
• Familiarity with API integrations and e-commerce platforms (BigCommerce preferred).
• Excellent troubleshooting, communication, and documentation skills.
• Must be available to work fully on-site in New Lenox, IL.

Preferred Qualifications

• Experience with Linux systems.
• Familiarity with Power BI or Tableau for business intelligence.
• Certifications such as CompTIA Network+ , Security+ , CCNA , or CISSP .
• Knowledge of cloud networking (AWS, Azure, GCP).
• Scripting experience with PowerShell or Python .

💡 Why Apply?

This is an exciting opportunity for a technically curious and self-driven IT professional who enjoys variety, autonomy, and making a direct impact. You’ll play a vital role in maintaining secure, efficient, and modern systems that power critical operations every day.

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