About Us:
For over 110 years, FTD has helped people give with meaning for life's most important occasions through fresh florals, plants, and gifts. With cutting-edge software, our mission is to deliver the best gifting experience online by processing millions of orders a year. We focus on solving tomorrow's challenges in partnership with our nationwide network of trusted, expert florists. We're made up of a diverse group of big thinkers and decision-makers who influence how we operate and the results we deliver. By consistently testing, implementing, and celebrating new ideas, we're committed to growing your career from within. Together, we can continue to provide a meaningful experience for our customers, partners, and our most important asset: our employees.
OVERVIEW
The retention specialist will be responsible for retaining florist partners, and related products, as well as a key partner florist escalation. The retention specialist will serve as internal contact for retention related activities and provide regular updates on progress of retention.
KEY RESPONSIBILITIES
KNOWLEDGE, SKILLS AND ABILITIES
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