Project Description:
As a Tech Support Analyst you would work as a part of a dynamic team involved with hardware installation, and issue resolution to internal and external customers which may include users of all types and skill levels.
Responsibilities:
- Image and deploy hardware/software for new hires and acquisitions.
- Recover and re-image existing hardware for re-deployment.
- Follow all escalation procedures according to service level agreement
- Use remote control tool to assist end users when needed
- Provide an accurate record of each call in incident management tracking tool
- Anticipate customer needs and proactively identifies solutions
- Plan, prioritize, organize and complete work to meet established objectives
Mandatory Skills Description:
ITIL
Service Desk, ITSM
Hardware Deploy and Maintenance
Troubleshoot
Own transportation
Nice-to-Have Skills Description:
Communication skills with non IT People
Ability to work autonomously.
ITIL CERTs
...all voicemail Keep the reception area and conference rooms presentable and supplies stocked (business cards, pen, etc.) when not assisting clients. Complete tax return assembly process daily based on need (significant increased levels during tax season). Financial...
...post-acute health care provider , is seeking a Corporate Legal Assistant to join its team. You will perform various duties related to... ...years as a Corporate Paralegal or Legal Assistant ~ Solid experience working with Public Companies ~ Must have a desire to work...
...Flexible schedule Free uniforms Opportunity for advancement Training & development Join Our Team as a 1099 Independent Contractor Courier Driver! There is a reason why our contractor's average tenure is over 8 years, we take care of our drivers! If you are...
...taking cues from our gaming communities, we create products that entertain the world. Responsibilities As a Senior Level Designer you will be the creator that structures the game concept, creates and fulfills the environment of each level. You will also oversee...
...Full-time, long-term opportunities Competitive pay based on experience (entry-level roles start at $1820/hr+) Fast-tracked... ...: Vangst is the cannabis industrys hiring platform. Vangst helps cannabis companies find the talent they need to grow their business...