Field Service Technician Job at Swan Analytical USA, Pittsburgh, PA

UDk3UXlKT0ZlQ2JDQmFWdXhGN2ZYRTlTVEE9PQ==
  • Swan Analytical USA
  • Pittsburgh, PA

Job Description

Swan Analytical USA is seeking a Field Service Technician to join our dynamic team. The Field Service Technician will play a crucial role in ensuring the optimal functioning and performance of our analytical instruments at customer sites. As a Swan Field Service Technician, you will be responsible for on-site installation, maintenance, troubleshooting, and repair of our instruments, as well as competitors, providing outstanding technical support to our valued customers. This role will require up to 100% Travel (Mon-Fri only).

Key Responsibilities:

  1. Installation and Commissioning:
  • Install and commission SWAN analytical instruments at customer locations.
  • Ensure proper calibration and configuration to meet customer specifications.
  1. Preventive Maintenance:
  • Conduct routine preventive maintenance activities to ensure instruments operate at peak performance.
  • Keep detailed maintenance records and update service documentation.
  1. Technical Support:
  • Provide exceptional technical support to customers via phone, email, and on-site visits.
  • Troubleshoot and diagnose issues with instruments promptly and effectively.
  1. Repair and Upgrades:
  • Perform instrument repairs, replacements, and upgrades as required.
  • Coordinate with the support admin and manager to source and order replacement parts.
  1. Customer Training:
  • Train customers on the proper use, maintenance, and calibration of SWAN instruments.
  • Offer guidance on optimizing instrument performance.
  1. Documentation:
  • Maintain accurate service records, equipment logs, and reports.
  • Ensure timely submission of service reports and required documentation.
  1. Continuous Learning:
  • Stay up to date with SWAN's product advancements and industry trends.
  • Participate in training programs and workshops to enhance technical knowledge.

Job Tags

Similar Jobs

Kelly Science, Engineering, Technology & Telecom

Senior Product Development Chemist Job at Kelly Science, Engineering, Technology & Telecom

 ...company known for innovation in product development within the food and beverage industry. In this role, youll be working with a diverse...  ... even if this position doesnt work out, youre still in our network. That means our team of expert Science & Clinical recruiters... 

Intelliswift - An LTTS Company

Data Analyst/Scientist Job at Intelliswift - An LTTS Company

 ...Job Title: Data Analyst Location: San Jose, CA 95110 (This is a hybrid role. Looking for someone to go into the San Jose office(preferred). Open for San Francisco location as well. 2-3 days onsite) Duration: 12 months Contract Type: W2 only Pay Rate: $69... 

Metro Meals on Wheels

Carreras: Miembro de la Junta Job at Metro Meals on Wheels

Metro Meals on Wheels1200 Washington Ave. S. Minneapolis, MN 55415Metro de comidas sobre fondo de ruedasLos programas de Meals on Wheels basados en el vecindario y la comunidad en las Ciudades Gemelas fueron iniciados en la dcada de 1970 por iglesias y organizaciones...

ColumbiaCare Services

Mental Health Associate - 5337 Job at ColumbiaCare Services

 ...Flexible Spending Account ~ Generous Paid Time Off ~ Whole Health & Wellness...  ...~ Holiday Pay (9)~ Paid Personal Growth Hours ~ Paid Time Off for Mental Health ~ Company...  ...Wednesday through Saturday, 3:00pm - 11:30pm (Part Time, Swing) What Youll Make $20.0... 

Clayton Services

Receptionist Job at Clayton Services

Clayton Services is searching for a Receptionist to join a thriving company in North Houston. The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization. Job Type: Temp-to-Hire Pay Rate: ...