Job Description

Bacio di Latte is Hiring a Maintenance Manager! Join Bacio di Latte to lead maintenance across our fast-growing Southern California gelato shops. Based in Los Angeles with travel across LA, OC, & San Diego!

Bacio di Latte , a premier Italian gelato brand known for authentic, fresh-made gelato and a luxurious customer experience, currently operates 14 stores across Southern California , and is growing to 18 by the end of 2025 — and many more beyond. We pride ourselves not only on our product but on the passionate people who bring our brand to life every day.

We’re looking for a hands on, experienced Maintenance Manager to lead and oversee daily maintenance operations across our gelato shops and supporting facilities. This key role ensures the reliability of essential equipment – including refrigeration, freezers, espresso machines, HVAC, plumbing, and other critical systems —while maintaining operational efficiency, safety compliance, and minimizing downtime to keep our shops running smoothly and delighting our guests.

The Maintenance Manager will oversee installation, maintenance, testing, troubleshooting, and repairs of equipment and infrastructure critical to maintaining quality and operational efficiency at our stores and facilities. You will work closely with cross-functional teams and vendors to ensure proactive maintenance schedules, timely repairs, and compliance with all safety and operational standards.

This role is based in our Headquarters in Marina del Rey, CA, and will travel between store locations and facilities across Southern California - including Los Angeles, Orange County & San Diego. Must currently reside in Los Angeles.

Responsibilities:

• Execute and supervise the installation, maintenance, troubleshooting, and repair of equipment and systems across our gelato shops, including refrigeration units, freezers, switches, HVAC, plumbing, and electrical components
• Plan and manage routine preventative maintenance and scheduled downtime to ensure smooth daily operations and minimize disruption to our customer experience
• Collaborate closely with engineers, technicians, and store leadership to coordinate maintenance activities during optimal hours (often before or after store openings)
• Develop and implement inspection, testing, and safety survey procedures to ensure equipment performance and shop safety standards are consistently met
• Accurately define, estimate, and track maintenance work orders using our Computerized Maintenance Management System (CMMS)
• Monitor and manage spare parts inventory to ensure timely availability and prevent equipment downtime
• Ensure all maintenance work complies with food safety standards, health regulations, internal policies, and Bacio di Latte’s high-quality standards
• Train, mentor, and support maintenance team members and shop staff in equipment use and basic troubleshooting to build a reliable, skilled crew
• Provide insights and recommendations on process improvements and long-term maintenance strategies aligned with Bacio di Latte’s expansion and quality goals

Requirements:

• 3 - 5+ years of hands-on experience in plant, facility, or field maintenance within the food industry, specifically with refrigeration, freezers, HVAC, plumbing, and electrical systems
• Proven supervisory or team leadership experience in food service , food retail, or food manufacturing environments
• Knowledge of food safety regulations and compliance requirements within retail or food production environments is highly desirable
• Bachelor’s degree or equivalent practical experience
• Certified Maintenance & Reliability Professional (CMRP) certification preferred

Skills and Competencies:

• Deep understanding of preventative maintenance planning , scheduling, and execution to maximize equipment uptime
• Experience using CMMS tools or similar maintenance tracking systems
• Strong troubleshooting skills across refrigeration, electrical, mechanical, plumbing, or related systems
• Excellent communication and organizational skills with the ability to coordinate effectively across stores, technical teams, and leadership

What We Offer:

• Competitive compensation package
• Full health benefits and PTO
• Opportunity to contribute to the incredible growth of an iconic Italian gelato brand
• Be part of a growing company undergoing massive expansion
• Great company culture fostering a friendly, collaborative, and dynamic work environment
• Professional development and career growth opportunities

Join Us!

If you have the expertise to lead, optimize, and elevate maintenance operations while supporting the growth of an iconic Italian gelato brand, we’d love to hear from you. Join Bacio di Latte and take the lead in keeping our shops running smoothly as we bring authentic Italian gelato to more communities!

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