Customer Support Advisor Job at 24, Jersey City, NJ

TzlEZHhwQ0dmeXpCQzZObXlsSGJYVWxS
  • 24
  • Jersey City, NJ

Job Description

Job Title: Customer Support Advisor – Written Channels

Pay: $25/hour

Location: Jersey City, NJ

Start: Mid-October

End: Mid-January

Schedule: Hybrid, rotating shifts — must be available for all shifts

  • 9:30am–6:30pm (in-office)
  • 1:00pm–10:00pm (remote)
  • Weekend availability required (weekends are work-from-home)
  • Schedules will flex weekly. Client will assign shifts — no accommodations can be made.

Responsibilities

  • Deliver an elevated customer experience through email, chat, text, and social media channels
  • Respond to inquiries quickly and professionally with strong written communication skills
  • Convert client inquiries into sales while meeting/exceeding KPIs
  • Provide tailored product knowledge and styling advice
  • Resolve customer issues efficiently (orders, returns, product info)
  • Accurately log all interactions in CRM and support operational efficiency

Qualifications

  • Exceptional written communication skills with attention to tone, grammar, and detail
  • 2+ years in retail, customer service, sales, or hospitality
  • Proven ability to meet or exceed sales targets through digital channels
  • Experience with CRM systems, Salesforce, or similar tools
  • Organized, detail-oriented, and able to multitask in a fast-paced environment
  • Flexible schedule including evenings, weekends, and holidays

Job Tags

Work at office, Remote work, Work from home, All shifts, Shift work, Rotating shift, Afternoon shift,

Similar Jobs

Waypoint Recruiting

Associate Product Manager- Shoulder Job at Waypoint Recruiting

 ...Associate Product Manager Shoulder Portfolio &##128205; Remote (EST time zone preferred) | Travel: ~3040% We are seeking a results-driven Associate Product Manager to support the growth of the Shoulder portfolio in the U.S. Orthopedics market. This role blends... 

Louis Vuitton

Fashion Stylist Job at Louis Vuitton

Louis Vuitton seeks a Fashion Stylist in Costa Mesa, California, to serve as an ambassador of the brand. The role focuses on driving sales and client experiences in the Ready-to-Wear sector, collaborating with key stakeholders to enhance client loyalty and brand positioning... 

LeCesse Development Corporation

Capital Markets Associate Job at LeCesse Development Corporation

 ...52.Based in Orlando, FL, LeCesse specializes in the development, construction, and ownership of multifamily communities in growth markets throughout the Eastern United States primarily throughout Florida and New England.Additional information on LeCesse Development... 

Canon U.S.A., Inc.

Sr Analyst, Financial- Boca area Job at Canon U.S.A., Inc.

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent...

TBG | The Bachrach Group

Associate Attorney (Defense-Side Litigation) Job at TBG | The Bachrach Group

 ...Firm offers a collegial working environment, mentorship and a hybrid schedule. Looking for Attorneys interested in handling medical malpractice matters. Responsibilities include drafting pleadings and discovery, litigation strategy, attending depositions and...