Customer Service Representative Job at Judge Direct Placement, Pennsauken, NJ

T3QvUXdwS0JjU2ZGQktCdXcxbmRYa2hRUUE9PQ==
  • Judge Direct Placement
  • Pennsauken, NJ

Job Description

My client is seeking a Customer Service Representative in the Pennsauken, NJ area. This innovative company is committed to delivering exceptional products/services to their customers. We are looking for a dedicated Customer Service Representative to ensure that their customers receive top-notch service.

COMPENSATION: $$22.00 to $25.50 per hour

LOCATION: Pennsauken, NJ

SCHEDULE: 4x10 hour days (Monday -Thursday) – No Fridays!

MUST HAVE: High school diploma or equivalent; college degree preferred

MUST HAVE: 3+ years of proven experience in customer service or a related field

RESPONSIBILITIES:

- Build and maintain strong relationships with customers through exceptional communication and problem-solving

- Respond to customer inquiries, concerns, and complaints promptly and professionally via phone, email, or in-person

- Process customer orders accurately and efficiently, ensuring on-time delivery

- Develop in-depth knowledge of our products/services to assist customers effectively

- Resolve customer issues and concerns effectively, escalating complex issues to the appropriate department

- Gather customer feedback and insights to improve our products/services and overall customer experience

- Maintain detailed records of customer interactions and transactions

EDUCATION AND EXPERIENCE:

- High school diploma or equivalent; college degree preferred

- 3+ years of proven experience in customer service or a related field

- Strong interpersonal and communication skills, both written and verbal

- Excellent problem-solving abilities and a customer-focused mindset

- Proficiency in using office software, including Microsoft Office Suite

- Prior experience supporting senior executives is a plus

Benefits:

- Competitive salary 20.

- Health, dental, and vision insurance 21.

- 401k Profit Sharing Plan 22.

- Paid time off and holidays 23.

- Collaborative and inclusive work environment

#JDP

Job Tags

Work at office, Monday to Friday,

Similar Jobs

The Agency

Project Manager Job at The Agency

 ...Project Manager Luxury Mountain Homes (Confidential Builder) Colorado Salary: $110,000 to $150,000 + Benefits | Relocation Assistance Provided Location: Mountain Regions of Colorado The Agency Recruiting is partnering with a confidential luxury home building... 

Insight Global

Change Management Consultant Job at Insight Global

 ...Business, IT, or related field. - 3+ years of experience in change management, preferably in ITSM or enterprise reporting environments. -...  ...is seeking a proactive and experienced Change Management Consultant to support the successful implementation of ServiceNow ITSM and... 

MegazoneCloud Global

Sr. Cloud Project Manager - Korean Bilingual Job at MegazoneCloud Global

 ...forecasting for cloud-based solutions. ~ Skilled in using and setting up project management tools such as JIRA, Confluence, and Microsoft Project. ~ Exceptional time management, problem-solving, and communication capabilities. ~ Proven ability to lead diverse, bilingual... 

BAR Constructors, Inc.

Safety Coordinator Job at BAR Constructors, Inc.

Job description Responsibilities: - Develop and implement safety policies and procedures to ensure compliance with local, state, and federal regulations - Conduct regular safety inspections and audits to identify potential hazards and recommend corrective actions ...

Insight Global

Data Entry Specialist Job at Insight Global

Position: Data Entry Specialist Duration: Contract for 1-3 months (could get extended) Address: Onsite 5 days a week in Polaris (570 Polaris Parkway Westerville, OH 43082) Pay Rate: $19/h Schedule: 8am-5pm with flex (can work up to 40 hours per week) Job...